Reference

Terms Conditions That Cover Your Account

These terms set out what you agree to when you open and use your super26s account — from how deposits via DANA, OVO, and GoPay are processed, to how your account stays active.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessOne account per personSubject to change with notice

Explore the Lobby Read FAQ

What These Terms Actually Cover

super26s Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on super26s, you accept these terms in full. They apply to every action you take on the platform — depositing via DANA, placing bets, withdrawing to your OVO or GoPay wallet, and contacting support. Only one account is permitted per person.

1
If duplicate accounts are detected, we reserve the right to suspend or close them without prior notice. Eligibility to use the platform depends on the laws of your region; if local law restricts access to online casino services, you are responsible for knowing that before you
2
proceed. We may update these terms at any time. When we do, we'll post the revised version here and note the effective date. Continuing to use your account after a change goes live means you accept the updated terms. Wallet deposits via DANA, OVO, and GoPay
3
are processed under the payment conditions stated at the point of transaction — those conditions form part of these terms by reference. Any credits or rewards added to your account are subject to the specific conditions displayed at the time they are issued, and those conditions
4
override general wallet balance rules where there is a conflict.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or if you need to flag a concern about how they apply to your account, our support team can help. Players in Bekasi and Tangerang can reach us through the same channels as everyone else — no separate line needed. Raise any terms-related question through the contact path that works for you.

HOW WE OPERATE

How We Apply These Terms to Your Account

These terms aren't just a document we post and forget. They shape every decision we make around your account — how deposits are credited, how withdrawals are verified, and how we handle disputes. Here's what that looks like in practice, across the four areas that matter most to you.

Account Security

Your account is protected by password and OTP verification. We never ask for your PIN by chat. Suspected unauthorised access must be reported immediately so we can act.

Data Handling

We collect only the data needed to run your account and process wallet transactions via DANA, OVO, or GoPay. We do not sell your data to third parties.

Retention & Records

Transaction records and account activity logs are retained in line with applicable requirements. You can request a summary of your account activity through the help centre.

Requesting Changes

To update account details or dispute a transaction, submit a request via live chat or email. We verify identity before processing any change to wallet or contact settings.

Common Questions About These Terms

These are the questions we get most often about the terms. If yours isn't here, live chat is the quickest way to get a direct answer.

Yes. All wallet transactions — including DANA deposits and OVO or GoPay withdrawals — fall under these terms. The conditions shown at transaction time also apply and take precedence where relevant.

Only one account per person is permitted. If we detect duplicate accounts linked to the same identity or device, we may suspend both accounts and review any associated wallet balances before acting.

We post the revised version on this page with an updated effective date. Continuing to use your account after that date counts as acceptance. We recommend checking this page periodically.

Access depends on local law. You are responsible for knowing whether using this platform is permitted where you are. We serve only regions where eligibility conditions are met under applicable local rules.

Submit a request through the help centre inside your account or contact support via live chat. We verify your identity first, then provide a summary of the records we hold for your account.

Raise it through live chat or email support with your account details and a clear description of the issue. We review disputes against the terms in place at the time of the relevant transaction or action.

Reference